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Michael "Bird Dawg" Bergdahl
Author of "What I Learned From Sam Walton" and "The 10 Rules of Sam Walton"
Michael Bergdahl Associates * P.O. Box 291, Ingomar, PA 15127-0291 * 412-635-2638 * mbergdahl@aol.com
Internationally Acclaimed Speaker, Author, & Wal-Mart Authority
 
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 Q & A
Michael Bergdahl Answers Your Questions
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How do you feel the 10 Rules Sam Walton followed while building Wal-Mart allowed it to overtake retailing behemoths like Kmart, Sears, Woolworths, Service Merchandise and Montgomery Ward?
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Sam Walton's 10 Rules must have had strong implications on your role as Director of People at Wal-Mart's corporate HQ. How did they guide you personally during your tenure with the company?
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Why do you think Wal-Mart is under so much fire these days? Is it because the current Wal-Mart leadership has strayed from Mr Sam's 10 rules?
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Are the challenges that Wal-Mart faces today similar to those you faced when you were Director of People there?
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One criticism of Wal-Mart is that it's so powerful it forces suppliers to bend to its will or suffer. What would Sam Walton have said to this? Click here to read Michael Bergdahl's answer

Six of the 10 Rules are about how to treat people but among the harshest criticisms that Wal-Mart faces today is that it exploits employees. Why do you think this has happened?
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Why do you think Wal-Mart is so reviled? Do you think the criticisms
are fair?
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The world is a very different place today from when Sam Walton came up with his 10 rules. How applicable are they still?
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Can small merchants remain viable in the current retail environment? Click here to read Michael Bergdahl's answer

In this competitive environment, why do so many small retailers fail or simply close?
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As a small retailer, what are the keys to staying afloat and succeeding? Click here to read Michael Bergdahl's answer

How does Wal-Mart get its field organization to execute its corporate standards & policies and procedures, with so many stores in remote areas and new markets?
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What are some things retailers can do to compete effectively?
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Internationally, how does "Wal-Mart" take into account local market preferences while planning its product lines: what's the share of "local" brands?
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