How
do you feel the 10 Rules Sam Walton followed while building Wal-Mart
allowed it to overtake retailing behemoths like Kmart, Sears, Woolworths,
Service Merchandise and Montgomery Ward?
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Sam
Walton's 10 Rules must have had strong implications on your role
as Director of People at Wal-Mart's corporate HQ. How did they guide
you personally during your tenure with the company?
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Why
do you think Wal-Mart is under so much fire these days? Is it because
the current Wal-Mart leadership has strayed from Mr Sam's 10 rules?
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Are
the challenges that Wal-Mart faces today similar to those you faced
when you were Director of People there?
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One
criticism of Wal-Mart is that it's so powerful it forces suppliers
to bend to its will or suffer. What would Sam Walton have said to
this?
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Six
of the 10 Rules are about how to treat people but among the harshest
criticisms that Wal-Mart faces today is that it exploits employees.
Why do you think this has happened?
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Why
do you think Wal-Mart is so reviled? Do you think the criticisms
are fair?
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The
world is a very different place today from when Sam Walton came
up with his 10 rules. How applicable are they still?
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Can
small merchants remain viable in the current retail environment?
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here to read Michael Bergdahl's answer
In this competitive environment, why do so many small retailers
fail or simply close?
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As a small retailer, what are the keys to staying afloat and succeeding?
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here to read Michael Bergdahl's answer
How
does Wal-Mart get its field organization to execute its corporate
standards & policies and procedures, with so many stores in
remote areas and new markets?
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What
are some things retailers can do to compete effectively?
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Internationally, how does "Wal-Mart" take into account
local market preferences while planning its product lines: what's
the share of "local" brands?
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